Solution
Statutory duties met, and evidenced as you go
Council housing, HRA reporting and statutory obligations in one place, working alongside the corporate systems you are required to keep.
- Fast-trackprocurement route
- 1corporate sign-on
- HRAreporting from live data
- Everystatutory duty tracked
Designed for the council operating context
Fits corporate IT
Works with your existing identity and security estate, so IT keep the controls they already have.
HRA and statutory reporting
Housing Revenue Account reporting and statutory returns generate from operational data rather than a year-end exercise.
Homelessness and allocations aware
Housing register, allocations and banding connect to tenancy management rather than sitting in an unconnected system.
Procurement-ready
Available through G-Cloud, with the documentation and assurance evidence procurement teams need at the outset.
What Propsys360 covers for a council landlord
- Council housing and HRA stock management
- Housing register, allocations and banding
- Statutory homelessness duty interaction
- Repairs, planned works and compliance
- Rent, arrears and Universal Credit reconciliation
- Leasehold, RTB and Section 20 consultation
- ASB with multi-agency and community trigger
- HRA business plan and 30-year modelling
- Corporate SSO and Microsoft estate integration
- Statutory returns and regulator submissions
How it works
The path from first conversation to live running, and what happens at each step.
Scope with housing and IT together
Both matter in a council. Requirements and corporate IT assurance are worked through in parallel rather than sequentially.
Procure through an existing route
G-Cloud avoids a full procurement exercise where the framework fits your needs.
Integrate with corporate systems
Finance, identity, document management and the corporate website connect rather than being duplicated.
Phase the migration
Modules go live in stages so service continuity is protected throughout.
Before and after: a council landlord
Every system demonstrates well. What matters is the difference in an ordinary working week — the steps that disappear, the chasing that stops, and the questions your team can answer on the spot instead of promising to look into it.
| Today | With Propsys360 |
|---|---|
| Housing sits apart from the council's other systems. | Housing integrates with the finance and corporate systems you already use. |
| Homelessness, allocations and tenancy are separate processes. | All three connect through the same property and person record. |
| Members ask questions the reporting cannot answer. | Ward and portfolio reporting comes from live data. |
What a council landlord needs it to handle
Housing runs on specifics — statutory timescales, tenure types, the return that has to be filed next month. This is the detail that decides whether a system survives contact with your operation, and the reason a general-purpose platform usually cannot.
- Choice-based lettings, banding and nominations
- Statutory homelessness duties and temporary accommodation
- Right to Buy and leaseholder service charges
- Section 20 consultation for major works
- HRA business planning and rent setting
- Decent Homes and stock condition
- Ward, portfolio and member reporting
- Integration with corporate finance and CRM
More of the platform
Each part of Propsys360 works from the same tenancy, property and person record, so nothing is re-keyed and nothing drifts out of step. Most providers start with one or two and add the rest as their existing contracts end.
Integration Platform & Tools
Fits what you already run
Propsys360 connects to the housing, finance, field and compliance systems you already use, orchestrates the processes between them, and replaces the legacy platforms you want to leave behind.
- Microsoft and data
- Finance and payments
- Repairs and contractors
- Residents and compliance
Trusted housing technology for housing associations, councils and public-sector landlords
- 557KTenants supported
- 1.5M+Repairs managed
- £57M+Repairs processed p.a.
- 4.75MCustomer cases
- 500KArrears cases managed
- G-Cloud 15 Supplier
- Microsoft Solutions Partner
- Cyber Essentials Plus Certified
- Cyber Essentials Certified
- ISO 9001
- ISO 27001
- ISO 20000-1
- ISO 14001
The difference it makes
Source: Results reported by housing providers using Propsys360; illustrative where stated. Individual results vary.
What housing providers say
Named people at named organisations, in their own published words.
“We realised that we had a gap around the golden thread of data, in terms of the availability and accessibility of the data we held in seventeen different systems… That meant colleagues could immediately see all non-compliant properties.”
Jake Le Page Head of Building Safety Regulations Notting Hill Genesis
“Neo brought strong Dynamics 365 expertise, worked collaboratively with our internal teams and applied Microsoft best practice within a live operational environment… We would be pleased to recommend them as a Microsoft Dynamics 365 partner within the housing sector.”
Wayne Human Head of IT Change Sage Homes
“The successful deployment of this solution has significantly increased transparency and improved the operational efficiency of our contact centre, allowing us to deliver greater value to our customers.”
Philip Wragg Infrastructure Programme Manager
“The Neo Technology model allows us to scale our development capacity, accelerating our transformation programmes while future-proofing our business, while achieving substantial industry cost savings.”
Group CIO Notting Hill Genesis
Proof from housing providers
Frequently asked questions
Can we buy through a framework?
Yes. Neo is a G-Cloud supplier, which for many councils removes the need for a separate full procurement exercise.
Will it work with our corporate identity system?
Yes. Entra ID single sign-on is standard, so staff use existing council credentials and your IT team keeps control of access.
Does it handle right to buy and leasehold?
Yes, including RTB applications, leasehold management and Section 20 consultation for qualifying works.
How does it support HRA reporting?
HRA reporting draws on live operational data — income, repairs, stock and compliance — rather than requiring a separate year-end collation.
See Propsys360 in a council context
Thirty minutes covering HRA reporting, allocations and how the platform fits alongside corporate systems.