Solution
One platform for community housing, anywhere in the world
Tenancy, maintenance, assets and reporting in one platform — configured to your tenure rules, funding schemes and currency, wherever in the world you operate.
- Oneplatform, every function
- Anyjurisdiction, configured not coded
- Localsupport, wherever you are
- Growswith your portfolio
Sized for community housing, not scaled down
Funder reporting built in
Reporting obligations to government and funding bodies generate from operational data rather than a separate quarterly exercise.
Rent and subsidy models
Income-based rents, subsidy calculations and assistance programmes are configured to local schemes.
One system, small team
Providers running lean teams get repairs, tenancy, assets and compliance without needing a systems administrator.
Grows with the portfolio
Additional properties, programmes and funding streams absorb into the same platform rather than triggering a replacement.
Any jurisdiction, one platform
Tenure rules, subsidy schemes, funder reporting formats and currency differ by country. The platform is configured to yours — not rebuilt, and not assumed to be ours.
One platform for community housing, anywhere
The operating model — tenancies, repairs, assets, compliance, funder reporting — is common to community housing everywhere. What changes by country is configured, not rebuilt.
- Community housing tenancy management
- Income-based rent and subsidy calculation
- Maintenance and contractor coordination
- Asset registers and condition surveys
- Funder and government reporting
- Applicant and waiting list management
- Support and wellbeing referral recording
- Compliance and safety certification
- Resident self-service portal
- Portfolio and programme reporting
- Multi-currency and local regulatory configuration
How it works
The path from first conversation to live running, and what happens at each step.
Understand the programmes
Funding streams, rent models and reporting obligations shape the configuration and are captured first.
Configure for scale
The platform is set up for the size of team you actually have, not the one a corporate product assumes.
Migrate carefully
Existing tenancy and asset data moves with reconciliation, whatever it is currently held in.
Support regionally
Ongoing support runs in your time zone with escalation paths that work locally.
Before and after: community housing
Every system demonstrates well. What matters is the difference in an ordinary working week — the steps that disappear, the chasing that stops, and the questions your team can answer on the spot instead of promising to look into it.
| Today | With Propsys360 |
|---|---|
| Community housing is served by systems designed for something else. | The model is configured for community housing as it operates. |
| Growth and mergers mean another migration. | Multiple portfolios and landlords run in one platform. |
| Funder reporting is manual. | Funder reporting generates from the same operational record. |
What community housing providers need, wherever they operate
Housing runs on specifics — statutory timescales, tenure types, the return that has to be filed next month. This is the detail that decides whether a system survives contact with your operation, and the reason a general-purpose platform usually cannot.
- Configurable tenure and eligibility models
- Multi-landlord and portfolio structures
- Funder and government reporting, in local formats
- Rent models, subsidy handling and local currency
- Asset and compliance management
- Resident self-service
- Local data residency
- Configuration without code change
Integration Platform & Tools
Fits what you already run
Propsys360 connects to the housing, finance, field and compliance systems you already use, orchestrates the processes between them, and replaces the legacy platforms you want to leave behind.
- Microsoft and data
- Finance and payments
- Repairs and contractors
- Residents and compliance
Trusted housing technology for housing associations, councils and public-sector landlords
- 557KTenants supported
- 1.5M+Repairs managed
- £57M+Repairs processed p.a.
- 4.75MCustomer cases
- 500KArrears cases managed
- G-Cloud 15 Supplier
- Microsoft Solutions Partner
- Cyber Essentials Plus Certified
- Cyber Essentials Certified
- ISO 9001
- ISO 27001
- ISO 20000-1
- ISO 14001
The difference it makes
Source: Results reported by housing providers using Propsys360; illustrative where stated. Individual results vary.
What housing providers say
Named people at named organisations, in their own published words.
“We realised that we had a gap around the golden thread of data, in terms of the availability and accessibility of the data we held in seventeen different systems… That meant colleagues could immediately see all non-compliant properties.”
Jake Le Page Head of Building Safety Regulations Notting Hill Genesis
“Neo brought strong Dynamics 365 expertise, worked collaboratively with our internal teams and applied Microsoft best practice within a live operational environment… We would be pleased to recommend them as a Microsoft Dynamics 365 partner within the housing sector.”
Wayne Human Head of IT Change Sage Homes
“The successful deployment of this solution has significantly increased transparency and improved the operational efficiency of our contact centre, allowing us to deliver greater value to our customers.”
Philip Wragg Infrastructure Programme Manager
“The Neo Technology model allows us to scale our development capacity, accelerating our transformation programmes while future-proofing our business, while achieving substantial industry cost savings.”
Group CIO Notting Hill Genesis
Proof from housing providers
Frequently asked questions
We are a small provider. Is this too much system?
No. Configuration scales to your size, and the interface shows the functions you use rather than everything the platform can do.
Can it handle multiple funding programmes?
Yes. Properties and tenancies carry programme attribution, so funder reporting separates automatically rather than by manual filtering.
What if we currently use spreadsheets?
That is common, and migration from spreadsheets is straightforward — the work is in agreeing data definitions, not in the technical move.
Is support available locally?
Yes, in your time zone, with regional escalation rather than a distant ticket queue.
Do you only work with UK providers?
No. The underlying operating model is common to community housing everywhere — tenancies, repairs, assets, funder reporting. We configure tenure rules, subsidy schemes and currency to your jurisdiction rather than assuming ours. See how that looks for Australia and New Zealand, as one example.
See the platform at community housing scale
Thirty minutes configured for a community housing portfolio, including funder reporting and rent models.