Every check. Every certificate.
Every safety duty tracked, evidenced and in one place
Gas, electrical, fire, asbestos, water, lifts, damp and mould, pests and building safety — inspections, certificates and remedial work tracked against every home.
- Big 6safety areas in one framework
- Everycertificate tracked to expiry
- Alertsbefore a deadline is missed
- Packsevidence exported on demand
What it means
For the resident
The safety checks on your home happen on time, and you can see when the next one is due.
For your compliance team
Every certificate, inspection and remedial action sits against the property, with expiry and overdue work visible at a glance.
For your board
A live compliance position by area and by scheme, rather than a spreadsheet assembled for the meeting.
Every compliance area, in one framework
Each area runs on the same property and component record, with its own inspection cycle, certificates, remedial actions and evidence.
Gas safety
Annual landlord gas safety checks and servicing tracked to the day, with access attempts and certificates recorded against the home.
Electrical safety
EICRs on the five-year cycle, communal electrical testing, and remedial works raised and tracked to completion.
Fire safety
Fire risk assessments, fire doors, alarm and emergency lighting tests, and actions from each assessment followed through.
Asbestos
Surveys and registers held against the property and component, so operatives see what is present before they start work.
Water hygiene and Legionella
Risk assessments, temperature checks and tank inspections on their schedules, with exceptions raised as actions.
Lifts and LOLER
Thorough examinations under LOLER for passenger lifts, stairlifts and hoists, with defects and insurer reports recorded.
Smoke and carbon monoxide alarms
Alarms recorded per home and checked at the start of each tenancy and during routine visits.
Damp, mould and Awaab's Law
Hazards logged with investigation and repair timescales running automatically from the moment you become aware.
Pest control
Infestations recorded as cases, treatments scheduled and follow-up visits tracked until the home is clear.
Building safety
Higher-risk building records, safety case information and the golden thread held in one place.
Energy performance
EPC ratings held per home, with expiry and improvement works linked to the investment plan.
Communal areas and estates
Communal inspections, play areas and estate checks scheduled and evidenced like any other safety duty.
How every module supports compliance
Compliance is not a separate system. Each part of Propsys360 contributes to the same evidence trail.
Tenancy management
Vulnerabilities and access needs are on the record, so priority visits and reasonable adjustments are planned in.
Repairs & contractor portal
Remedial works from inspections become jobs, and contractors upload certificates and photos as they complete.
Asset management
Components carry their inspection cycles and lifespans, linking compliance to 30-year investment.
Income management
Access-related costs and recharges are visible alongside the account, rather than lost in separate systems.
Service charges
The cost of compliance work in communal areas is apportioned accurately and can be evidenced if challenged.
Case management
Complaints, disrepair and ASB cases run to statutory and Code timetables with every action timestamped.
Awaab's Law Phase 2
Hazards logged, timescales tracked and evidenced, across the extended hazard set.
Customer self-service
Residents report hazards, book safety appointments and see when their next check is due.
Unified reporting
Compliance dashboards, TSM building safety measures and board packs come from live data.
Stock condition surveys
Survey findings raise compliance actions directly, without re-keying.
Sales, lettings & voids
Safety checks are completed and evidenced before a home is re-let or a sale completes.
How it works
The same cycle runs for every compliance area.
Schedule
Inspections and servicing are generated from each property and component’s cycle.
Inspect
Engineers and contractors record results and upload certificates on site.
Act
Failures and recommendations become remedial jobs with their own deadlines.
Evidence
Certificates, photos and actions sit on the record, ready to export as a pack.
Built into every module
Workflows, a rules engine, notifications and tasks run underneath every part of Propsys360. Routine work moves on by itself, so your teams can focus on the edge cases and the residents who need extra support.
Notifications on every channel
Residents are kept informed at each step by SMS, email and the customer portal, without anyone sending updates by hand.
Multi-channel and omni-channel
Residents can get in touch by phone, portal or email, and switch between them. The record and the history follow them, so nobody has to repeat themselves.
Automation
Workflows and the rules engine move routine work on automatically: appointments, reminders, follow-ups and escalations before a deadline is missed.
Tasks for the right role
Each step raises a task for the role that owns it, with a due date in the diary, so work reaches the right person without being chased.
Before and after: compliance
| Today | With Propsys360 |
|---|---|
| Each safety area has its own spreadsheet or contractor system. | Every area runs on one property record and one framework. |
| Certificates are chased at renewal. | Expiry is visible with days remaining, and overdue work escalates. |
| Evidence is assembled when it is demanded. | Evidence accumulates as the work is done. |
More of the platform
Integration Platform & Tools
Fits what you already run
Propsys360 connects to the housing, finance, field and compliance systems you already use, orchestrates the processes between them, and replaces the legacy platforms you want to leave behind.
- Microsoft and data
- Finance and payments
- Repairs and contractors
- Residents and compliance
Trusted housing technology for housing associations, councils and public-sector landlords
- 557KTenants supported
- 1.5M+Repairs managed
- £57M+Repairs processed p.a.
- 4.75MCustomer cases
- 500KArrears cases managed
- G-Cloud 15 Supplier
- Microsoft Solutions Partner
- Cyber Essentials Plus Certified
- Cyber Essentials Certified
- ISO 9001
- ISO 27001
- ISO 20000-1
- ISO 14001
The difference it makes
Source: Results reported by housing providers using Propsys360; illustrative where stated. Individual results vary.
What housing providers say
Named people at named organisations, in their own published words.
“We realised that we had a gap around the golden thread of data, in terms of the availability and accessibility of the data we held in seventeen different systems… That meant colleagues could immediately see all non-compliant properties.”
Jake Le Page Head of Building Safety Regulations Notting Hill Genesis
“Neo brought strong Dynamics 365 expertise, worked collaboratively with our internal teams and applied Microsoft best practice within a live operational environment… We would be pleased to recommend them as a Microsoft Dynamics 365 partner within the housing sector.”
Wayne Human Head of IT Change Sage Homes
“The successful deployment of this solution has significantly increased transparency and improved the operational efficiency of our contact centre, allowing us to deliver greater value to our customers.”
Philip Wragg Infrastructure Programme Manager
“The Neo Technology model allows us to scale our development capacity, accelerating our transformation programmes while future-proofing our business, while achieving substantial industry cost savings.”
Group CIO Notting Hill Genesis
Proof from housing providers
Frequently asked questions
Which compliance areas are covered?
The big six — gas, electrical, fire, asbestos, water and lifts — plus alarms, damp and mould, pests, building safety, energy performance and communal areas, each configured to your inspection cycles.
Is Awaab's Law Phase 2 covered?
Yes. Hazards are logged with investigation and repair timescales tracked automatically across the extended hazard set.
Can contractors upload certificates directly?
Yes. Through the contractor portal, certificates and photos attach to the job and the property as the work completes.
Can we prove compliance historically?
Yes. Closed inspections and cases keep their full timeline, which is what a regulator or a court will ask for.
See your compliance position live
A walkthrough of every compliance area, from schedule to evidence pack.