Propsys360 edition

One system for every property, tenancy and resident

Tenancies, lettings, rent, repairs and compliance in one place, whatever the tenure. Pre-configured and working in weeks, with no IT team.

A modern block of flats with balconies

Two ways to buy the same platform

Some organisations need the system shaped around an operating model they have refined over years. Others need it working, competently, without a programme.

Propsys360 SaaS is the second of those. It is the same platform as Enterprise with the configuration decisions already made, so the timeline is weeks rather than years.

What you give up, honestly

You give up bespoke workflow design. If your operating model genuinely requires configuration that differs from established practice, Enterprise is the right answer and we will say so.

  • Weeksto go live
  • Onesystem for the whole portfolio
  • Anyproperty type or tenure
  • Sameplatform as Enterprise
  • Notting Hill Genesis
  • A2Dominion
  • Westward
  • Kāinga Ora
  • Raven Housing Trust
  • Inclusion Housing
  • City of Westminster
  • Sage Homes
  • HAUSIN

Built for portfolios that need it working, not a project to run

A modern let apartment interior

Pre-configured, not bespoke

Workflows, roles and reports come set up to established practice. You adjust the details rather than designing the system.

Whatever you manage

Social housing, private rented, student accommodation, serviced apartments, blocks and mixed portfolios — the same records, tenancies, units and occupancies underneath.

No IT function required

Hosting, updates, backups and security are handled. You need people who understand property, not people who administer servers.

The same platform underneath

Not a cut-down product. The same codebase as Enterprise, which means the same compliance capability and the same upgrade path if you outgrow the configuration.

Who runs it

  • Letting and estate agents managing landlord portfolios
  • Private and portfolio landlords
  • Student accommodation and co-living operators
  • Serviced apartments and short-stay operators
  • Build-to-rent and block management
  • Housing associations and local authorities
  • Commercial and mixed-use portfolios

How it works

The path from first conversation to live running, and what happens at each step.

  1. Scope in days

    A short look at your portfolio, tenures and data — not a months-long requirements exercise.

  2. Migrate and configure

    Your data is migrated and the standard configuration adjusted to how you work.

  3. Go live

    Weeks rather than years, with support from the same UK team afterwards.

Before and after: Propsys360 SaaS

Every system demonstrates well. What matters is the difference in an ordinary working week — the steps that disappear, the chasing that stops, and the questions your team can answer on the spot instead of promising to look into it.

A team reviewing portfolio performance on screen
TodayWith Propsys360
A new system means a programme, a budget and a business case.A pre-configured platform, live in weeks, on a subscription.
Hosting, updates and security need an IT function.All three are handled for you — so you need property people, not server people.
Buying the simple option means accepting less capability.The same platform as Enterprise, with the configuration decisions already made.

Everything included, working on day one

Housing runs on specifics — statutory timescales, tenure types, the return that has to be filed next month. This is the detail that decides whether a system survives contact with your operation, and the reason a general-purpose platform usually cannot.

  • Property and unit management
  • Occupancy management — tenancies, leases and licences
  • Rent, service charges and financial reporting
  • Repairs and maintenance management
  • Contractor and stakeholder management
  • Safety and compliance certificate tracking
  • Document management and audit trail
  • Tenant and resident self-service portal
  • Hosting, updates, backup and security
  • UK-based support from people who know property

The rest of Propsys360 SaaS

Every part of Propsys360 SaaS works from the same property, occupancy and person record, so nothing is re-keyed and nothing drifts out of step. It is all included — there is nothing here to add on later.

Integration Platform & Tools

Fits what you already run

Propsys360 connects to the housing, finance, field and compliance systems you already use, orchestrates the processes between them, and replaces the legacy platforms you want to leave behind.

25+Systems we integrate with 15+Systems we migrate from
  • Microsoft and data
  • Finance and payments
  • Repairs and contractors
  • Residents and compliance
See all integrations and open standards →

Trusted housing technology for housing associations, councils and public-sector landlords

  • 557KTenants supported
  • 1.5M+Repairs managed
  • £57M+Repairs processed p.a.
  • 4.75MCustomer cases
  • 500KArrears cases managed
  • G-Cloud 15 Supplier
  • Microsoft Solutions Partner
  • Cyber Essentials Plus Certified
  • Cyber Essentials Certified
  • ISO 9001
  • ISO 27001
  • ISO 20000-1
  • ISO 14001

The difference it makes

82%of tenant contact handled through self-serviceProportion of tenant interactions resolved via the resident portal rather than the contact centre
30%saved on maintenance and support costsMaintenance and support spend after triage, scheduling and contractor management were brought together
50%of core processes automatedCase management deployment — proportion of routine tenancy tasks handled without manual steps

Source: Results reported by housing providers using Propsys360; illustrative where stated. Individual results vary.

What housing providers say

Named people at named organisations, in their own published words.

“We realised that we had a gap around the golden thread of data, in terms of the availability and accessibility of the data we held in seventeen different systems… That meant colleagues could immediately see all non-compliant properties.”
Notting Hill Genesis logo

Jake Le Page Head of Building Safety Regulations Notting Hill Genesis

“Neo brought strong Dynamics 365 expertise, worked collaboratively with our internal teams and applied Microsoft best practice within a live operational environment… We would be pleased to recommend them as a Microsoft Dynamics 365 partner within the housing sector.”
Sage Homes logo

Wayne Human Head of IT Change Sage Homes

“The successful deployment of this solution has significantly increased transparency and improved the operational efficiency of our contact centre, allowing us to deliver greater value to our customers.”
VIVID

Philip Wragg Infrastructure Programme Manager

“The Neo Technology model allows us to scale our development capacity, accelerating our transformation programmes while future-proofing our business, while achieving substantial industry cost savings.”
Notting Hill Genesis logo

Group CIO Notting Hill Genesis

Proof from housing providers

Frequently asked questions

Is this a cut-down version?

No. It is the same platform as Enterprise, pre-configured rather than built to your specification. The difference is how much you design, not what the software can do.

Who is it for?

Anyone managing more than a handful of properties — organisations, letting and estate agents, student accommodation operators, serviced and short-stay operators, build-to-rent and block managers. The common problem is the same: units, occupancies, money and maintenance sitting in separate systems.

Can we move to Enterprise later?

Yes. It is the same platform, so moving to a configured deployment is an upgrade path rather than a re-implementation.

Can it handle mixed portfolios?

Yes. Social and private tenancies, leases, licences and short stays can sit side by side, because the underlying record is a unit and an occupancy rather than a single tenure type.

See it working on your portfolio

A 30-minute walkthrough using property types like yours, and an honest view on whether Enterprise suits you better.

Get the guide

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