Housing specialists, one team
Neo does one thing: technology for housing providers. The people who set the strategy, build the product and lead delivery are the ones you meet.
A team built around housing and technology, focussed on outcomes
Housing knowledge and technology, side by side
At Neo Technology, we take a hands-on approach. We work closely with housing providers to understand how services really operate, where the pressure points are and what colleagues and residents need from technology day to day. Our team includes housing subject matter experts alongside experienced technologists, so we can bridge the gap between operational housing knowledge and practical delivery. That means we do not start with the technology and try to make the organisation fit around it; we start with the service, the process and the outcome that needs to be improved.
Focused on what makes a difference
Our focus is always on what the technology can actually do to make a difference. That could mean reducing manual administration, improving compliance, making it easier for residents to self-serve, giving colleagues a clearer view of the customer or property, or automating activity that would otherwise be missed or delayed. We work alongside our customers throughout design, implementation and ongoing improvement, combining housing knowledge with practical technology expertise to create solutions that are usable, measurable and focused on better outcomes.
- 557Ktenants supported
- 1.5M+repairs managed
- 4.75Mcustomer cases
- Oneteam, sale through to support
The people behind the work
Housing software is bought on whether the people behind it understand housing, and whether they will still be there in five years. This is who leads Neo, and what each of them does.
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Vamsi Marupudi
Chief Executive Officer
A highly experienced technology professional with a track record driving architecture and strategic initiatives for clients across multiple geographies. Brings over 25 years of strategic insight and technical expertise.
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Shalu Magapu
Chief Operating Officer
Plays a key role in ensuring the business's growth and success, responsible for maintaining strong financial performance as well as spearheading strategy, operations and investments.
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Tom Tyler
Managing Director
Focused on ensuring clients receive best-in-class service. Brings over 20 years across B2B and B2C sectors, including branding, advertising campaigns, major website builds and data visualisation.
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Deepak Dagar
Chief Technical Officer
A hands-on enterprise architect with over 17 years of industry experience in hybrid cloud application design and migration. Has led distributed delivery teams across retail banking, mortgage, telecom and healthcare.
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Tony Buswell
Chief Technology Officer ANZ Region
Leads the technical delivery of Propsys360 across Australia and New Zealand and helps grow Neo's housing work in the region. Joins from IBM, where he was CTO for IBM New Zealand. Based in Wellington.
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Stuart Payne
Strategy Director
Helps clients maximise performance by developing strategy and technology that drives innovation and value. Experience spans banking, financial services, telecoms, retail, e-commerce and property sectors.
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Jacques Hauwaert
Chief Financial Officer
Directs the financial strategy of the business — how growth is funded and priced, and the commercial discipline behind what Neo commits to deliver across every engagement.
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Byron Kislig
Chief Programme Delivery Officer
Drives delivery across the company — how strategy becomes shipped product, and how teams are organised and resourced to get there reliably, on time and to plan.
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Mark Jankowski
Director, Project Management
Focused on maximising each project experience for clients, with a consultative and agile approach to delivery. Brings over 25 years across advertising agencies, management consultancies and technology suppliers.
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Sean Smith
Vice President of Product
Leads Propsys360, Neo Technology's product suite for the housing sector, focused on solutions that empower organisations to deliver exceptional services to residents and staff. Experience includes Babylon Health.
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Jennifer Northcote
Senior Bid Manager
A bid professional with extensive experience tendering across energy, highways, rail, health and education sectors, crafting compelling, fully compliant tenders that achieve top scores and secure high-value contracts.
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Juste Kuliesiute
Operations Coordinator
Ensures seamless operations and supports internal processes to foster collaboration and efficiency across teams — work that is vital to delivering innovative solutions and outstanding client results.
More of the platform
Each part of Propsys360 works from the same tenancy, property and person record, so nothing is re-keyed and nothing drifts out of step. Most providers start with one or two and add the rest as their existing contracts end.
Integration Platform & Tools
Fits what you already run
Propsys360 connects to the housing, finance, field and compliance systems you already use, orchestrates the processes between them, and replaces the legacy platforms you want to leave behind.
- Microsoft and data
- Finance and payments
- Repairs and contractors
- Residents and compliance
Trusted housing technology for housing associations, councils and public-sector landlords
- 557KTenants supported
- 1.5M+Repairs managed
- £57M+Repairs processed p.a.
- 4.75MCustomer cases
- 500KArrears cases managed
- G-Cloud 15 Supplier
- Microsoft Solutions Partner
- Cyber Essentials Plus Certified
- Cyber Essentials Certified
- ISO 9001
- ISO 27001
- ISO 20000-1
- ISO 14001
The difference it makes
Source: Results reported by housing providers using Propsys360; illustrative where stated. Individual results vary.
What housing providers say
Named people at named organisations, in their own published words.
“We realised that we had a gap around the golden thread of data, in terms of the availability and accessibility of the data we held in seventeen different systems… That meant colleagues could immediately see all non-compliant properties.”
Jake Le Page Head of Building Safety Regulations Notting Hill Genesis
“Neo brought strong Dynamics 365 expertise, worked collaboratively with our internal teams and applied Microsoft best practice within a live operational environment… We would be pleased to recommend them as a Microsoft Dynamics 365 partner within the housing sector.”
Wayne Human Head of IT Change Sage Homes
“The successful deployment of this solution has significantly increased transparency and improved the operational efficiency of our contact centre, allowing us to deliver greater value to our customers.”
Philip Wragg Infrastructure Programme Manager
“The Neo Technology model allows us to scale our development capacity, accelerating our transformation programmes while future-proofing our business, while achieving substantial industry cost savings.”
Group CIO Notting Hill Genesis
Proof from housing providers
Frequently asked questions
Will the people at the demo be the people delivering?
Yes. Sales, delivery and support are the same team, which is a function of our size rather than a policy — and it is the main practical difference between us and a larger supplier.
Who sets the direction of the products?
Product direction sits with Sean Smith, architecture with Deepak Dagar, and the overall strategy for Propsys360 and Lintel360.ai with Vamsi Marupudi as chief executive.
Who do we escalate to?
Tom Tyler leads the client relationship, and Shalu Magapu runs the business behind it. Neither is a distant name on a slide, and both are reachable.
Meet the people, not the pitch
Bring the question you would normally save for a reference call. You will be putting it to the person who owns the answer.