Propsys360 SaaS
Safety deadlines tracked from day one
Gas, electrical, fire and water certificates, statutory timescales and complaint deadlines tracked automatically, with the evidence assembled as you go.
Compliance failures are usually evidence failures
Providers rarely fail because nobody acted. They fail because the action cannot be proved — the correspondence is in an inbox, the photographs are on a phone, and the timeline has to be reconstructed months later.
Assembling evidence as the case runs is the difference between a defensible position and an expensive one.
- Automaticstatutory clocks
- Everyaction evidenced
- Alertsbefore breach
- Packsexported on demand
What it means
For the resident
The safety checks on your home happen on time, and the landlord can show it.
For your Compliance team
Statutory deadlines are tracked from the first day, so nothing depends on remembering to build the reporting.
Safety and compliance that does not depend on someone remembering
The clock starts itself
When a hazard is logged, statutory timescales begin counting automatically. Officers see time remaining rather than a date to calculate.
Certificates tracked to expiry
Gas, electrical, fire, asbestos and legionella records with expiry warnings early enough to act on.
Complaints on the Code timetable
Stage deadlines tracked and escalated, with every response timestamped for the Ombudsman.
Evidence assembled as you go
Correspondence, photographs and actions attach to the case as it progresses, so an evidence pack is an export rather than a reconstruction.
What Propsys360 covers for compliance tracking
- Awaab's Law investigation and remedy timescale tracking
- Complaint Handling Code stage deadlines and escalation
- Gas, electrical, fire, water and asbestos certificate management
- Building safety records and the golden thread
- Automatic escalation before a deadline is breached
- Exportable evidence packs per case
How it works
The path from first conversation to live running, and what happens at each step.
Log
A hazard or complaint is recorded and the relevant statutory clock starts automatically.
Track
Time remaining is visible to the officer, and escalation happens before a breach rather than after.
Evidence
The pack exports with timeline, actions and correspondence intact.
Before and after: compliance tracking
Every system demonstrates well. What matters is the difference in an ordinary working week — the steps that disappear, the chasing that stops, and the questions your team can answer on the spot instead of promising to look into it.
| Today | With Propsys360 |
|---|---|
| Statutory deadlines are tracked in spreadsheets. | Clocks start automatically and escalate before breach. |
| Certificates are chased at renewal. | Expiry is visible with days remaining. |
| Evidence is assembled when it is demanded. | Evidence accumulates as the case progresses. |
What safety and compliance has to get right
Housing runs on specifics — statutory timescales, tenure types, the return that has to be filed next month. This is the detail that decides whether a system survives contact with your operation, and the reason a general-purpose platform usually cannot.
- Awaab's Law investigation and remedy timescales
- Complaint Handling Code stage deadlines
- Gas, electrical, fire, asbestos and legionella certificates
- Building safety records
- Automatic escalation before breach
- Exportable evidence packs per case
- Compliance dashboards by property and scheme
- Historic compliance position retained
The rest of Propsys360 SaaS
Every part of Propsys360 SaaS works from the same property, occupancy and person record, so nothing is re-keyed and nothing drifts out of step. It is all included — there is nothing here to add on later.
Integration Platform & Tools
Fits what you already run
Propsys360 connects to the housing, finance, field and compliance systems you already use, orchestrates the processes between them, and replaces the legacy platforms you want to leave behind.
- Microsoft and data
- Finance and payments
- Repairs and contractors
- Residents and compliance
Trusted housing technology for housing associations, councils and public-sector landlords
- 557KTenants supported
- 1.5M+Repairs managed
- £57M+Repairs processed p.a.
- 4.75MCustomer cases
- 500KArrears cases managed
- G-Cloud 15 Supplier
- Microsoft Solutions Partner
- Cyber Essentials Plus Certified
- Cyber Essentials Certified
- ISO 9001
- ISO 27001
- ISO 20000-1
- ISO 14001
The difference it makes
Source: Results reported by housing providers using Propsys360; illustrative where stated. Individual results vary.
What housing providers say
Named people at named organisations, in their own published words.
“We realised that we had a gap around the golden thread of data, in terms of the availability and accessibility of the data we held in seventeen different systems… That meant colleagues could immediately see all non-compliant properties.”
Jake Le Page Head of Building Safety Regulations Notting Hill Genesis
“Neo brought strong Dynamics 365 expertise, worked collaboratively with our internal teams and applied Microsoft best practice within a live operational environment… We would be pleased to recommend them as a Microsoft Dynamics 365 partner within the housing sector.”
Wayne Human Head of IT Change Sage Homes
“The successful deployment of this solution has significantly increased transparency and improved the operational efficiency of our contact centre, allowing us to deliver greater value to our customers.”
Philip Wragg Infrastructure Programme Manager
“The Neo Technology model allows us to scale our development capacity, accelerating our transformation programmes while future-proofing our business, while achieving substantial industry cost savings.”
Group CIO Notting Hill Genesis
Proof from housing providers
Frequently asked questions
Is Awaab's Law Phase 2 covered?
Yes. The timescale tracking covers the extended hazard set, and configuration keeps pace as further phases commence.
What counts as evidence?
Correspondence, photographs, inspection findings, works orders and the timestamped action history — assembled as the case runs rather than afterwards.
Does it stop us breaching a deadline?
It makes breaches visible before they happen and escalates them. Acting on the alert is still a human decision.
Can we prove compliance historically?
Yes. Closed cases retain their full timeline, which is what a regulator or a court will ask for.
See compliance tracking
A walkthrough of certificate tracking and deadline monitoring across a portfolio.