Lintel360.ai capability
Housing answers inside Microsoft 365
Ask in Teams, get the answer in Teams. Lintel360.ai works inside the Microsoft stack your organisation already licenses and your staff already use.
The problem this solves
The adoption problem nobody costs for
Most analytics tools fail on adoption rather than capability. Staff have the system they work in, and anything that requires opening a second application gets used for a fortnight and then quietly abandoned. Putting the answer where the conversation already happens is the single biggest lever on whether a tool gets used at all.
Same answers, same rules, different surface
Asking in Teams is not a reduced version. The query engine, the access controls and the explainability are identical — only the place you type the question changes.
- InTeams and Microsoft 365
- 0new tools to learn
- SSOwith your existing identity
- Sameaccess rules
What it means
For the resident
Colleagues answer your question in the moment rather than promising to find out.
For your Every team already using Microsoft 365
The answer appears inside Teams, in the stack you already license, rather than in another system to learn.
Adoption is the hard part — so it lives where people already are
No new application
Staff ask questions in Teams rather than logging into another system. The tool nobody has to open is the tool everyone uses.
Your existing identity
Single sign-on through your own Entra ID. No separate account to provision, no separate password to reset.
Consistent permissions
Access follows the same roles as the platform, so moving into Teams does not widen who can see what.
Shareable answers
An answer can be posted into a channel with its working attached, so a decision and its evidence stay together.
What Lintel360.ai covers for working inside Microsoft 365
- Query from Microsoft Teams
- Single sign-on via Entra ID
- Answers shareable into channels with evidence attached
- Consistent role-based access across every surface
- Export to Excel and Power BI
- No additional end-user licence
How it works
The path a case takes from the moment it arrives, and what happens automatically at each step.
Connect
Deployed into your Microsoft tenancy and surfaced in Teams.
Sign in once
Existing identity and group membership, no new credentials.
Ask anywhere
The same question gets the same answer whether asked in Teams or in the platform.
Before and after: working inside Microsoft 365
Every system demonstrates well. What matters is the difference in an ordinary working week — the steps that disappear, the chasing that stops, and the questions your team can answer on the spot instead of promising to look into it.
| Today | With Propsys360 |
|---|---|
| Analytics live in a tool people have to remember to open. | Answers appear where the conversation is already happening. |
| Another login means another barrier to adoption. | Existing Microsoft identity, no new account. |
| Sharing an answer loses the working behind it. | The answer and its evidence travel together. |
What working inside Microsoft 365 has to get right
Housing runs on specifics — statutory timescales, tenure types, the return that has to be filed next month. This is the detail that decides whether a system survives contact with your operation, and the reason a general-purpose platform usually cannot.
- Querying from Microsoft Teams
- Single sign-on with existing identity
- Consistent role-based access across every surface
- Answers shareable with their evidence attached
- Export to Excel and Power BI
- No additional per-user licence
- Group-based control over who has access
- The same answers regardless of surface
More of Lintel360.ai
Every capability answers questions against the same housing data, inside your own environment. They are parts of one product rather than modules to license separately.
Integration Platform & Tools
Fits what you already run
Propsys360 connects to the housing, finance, field and compliance systems you already use, orchestrates the processes between them, and replaces the legacy platforms you want to leave behind.
- Microsoft and data
- Finance and payments
- Repairs and contractors
- Residents and compliance
Trusted housing technology for housing associations, councils and public-sector landlords
- 557KTenants supported
- 1.5M+Repairs managed
- £57M+Repairs processed p.a.
- 4.75MCustomer cases
- 500KArrears cases managed
- G-Cloud 15 Supplier
- Microsoft Solutions Partner
- Cyber Essentials Plus Certified
- Cyber Essentials Certified
- ISO 9001
- ISO 27001
- ISO 20000-1
- ISO 14001
The difference it makes
Source: Results reported by housing providers using Propsys360; illustrative where stated. Individual results vary.
What housing providers say
Named people at named organisations, in their own published words.
“We realised that we had a gap around the golden thread of data, in terms of the availability and accessibility of the data we held in seventeen different systems… That meant colleagues could immediately see all non-compliant properties.”
Jake Le Page Head of Building Safety Regulations Notting Hill Genesis
“Neo brought strong Dynamics 365 expertise, worked collaboratively with our internal teams and applied Microsoft best practice within a live operational environment… We would be pleased to recommend them as a Microsoft Dynamics 365 partner within the housing sector.”
Wayne Human Head of IT Change Sage Homes
“The successful deployment of this solution has significantly increased transparency and improved the operational efficiency of our contact centre, allowing us to deliver greater value to our customers.”
Philip Wragg Infrastructure Programme Manager
“The Neo Technology model allows us to scale our development capacity, accelerating our transformation programmes while future-proofing our business, while achieving substantial industry cost savings.”
Group CIO Notting Hill Genesis
Proof from housing providers
Frequently asked questions
Do we need Copilot licences?
No. Lintel360.ai works within the Microsoft 365 environment you already have; it does not require a separate Copilot licence per user.
Is this a chatbot bolted on?
No. It is the same query engine surfaced in Teams, with the same access rules and the same explainability.
Can we limit which staff have it?
Yes, through your existing groups — the same way you control any other application in the tenancy.
Does it work outside Teams?
Yes. Teams is one surface; the platform interface and exports to Power BI and Excel work exactly as they do otherwise.
See it working in Teams
A short session showing how a housing officer would use it during a normal working day.