Service
Hosting run for housing workloads
Managed Azure hosting sized for housing systems — resilient, monitored and patched, inside your own tenancy and under your own security policies.
Why housing hosting is different
Hosting is a compliance question now
For housing providers, hosting stopped being purely an IT decision once regulators started asking about resilience and data protection. An unpatched server is a finding, and an untested recovery plan is a risk on the register.
Why housing workloads differ
Rent runs at month end, overnight batch processing and mobile sync from operatives in the field produce a load profile that generic hosting templates handle badly. Capacity planned around those peaks avoids the failures that occur exactly when the system matters most.
- UKdata residency
- 24/7monitoring
- Managedpatching
- Testeddisaster recovery
Infrastructure your housing team should not have to think about
Sized for the actual load
Housing systems have distinct patterns — month-end rent runs, overnight batch, mobile sync from operatives. Capacity is planned around them rather than a generic template.
Patched on a schedule
Operating system and platform patching handled and evidenced, which is what removes the exposure a public vulnerability scan will find.
Recovery that has been tested
A recovery plan nobody has rehearsed is a document, not a control. Restores are tested and the results shared.
In your tenancy, not ours
Deployed into infrastructure you own, so your security policies, identity provider and data residency requirements apply unchanged.
What our managed hosting service covers
- Managed Azure hosting inside your own tenancy
- Capacity planning around housing workload patterns
- Operating system and platform patching with evidence
- 24/7 monitoring and alerting
- Backup, restore and tested disaster recovery
- UK data residency
How it works
The path from first conversation to live running, and what happens at each step.
Assess
Current hosting, workloads and constraints reviewed with your IT team.
Build
Environment provisioned in your tenancy, to your security baseline.
Run
Monitoring, patching and recovery testing handled, with reporting you can take to audit.
Before and after: managed hosting
Every system demonstrates well. What matters is the difference in an ordinary working week — the steps that disappear, the chasing that stops, and the questions your team can answer on the spot instead of promising to look into it.
| Today | With Neo |
|---|---|
| Housing workloads run on infrastructure sized for something generic. | Capacity is planned around month-end, batch and mobile sync. |
| Patching is someone's side responsibility. | Patching is scheduled, evidenced and reportable. |
| The recovery plan has never been tested. | Restores are rehearsed and the results shared. |
What managed hosting has to get right
Housing runs on specifics — statutory timescales, tenure types, the return that has to be filed next month. This is the detail that decides whether a system survives contact with your operation, and the reason a general-purpose platform usually cannot.
- Deployment inside your own tenancy
- UK data residency
- Capacity planning for housing workload patterns
- Operating system and platform patching with evidence
- Monitoring and alerting
- Backup, restore and tested disaster recovery
- Access control aligned to your identity provider
- Reporting suitable for audit
More of the platform
Each part of Propsys360 works from the same tenancy, property and person record, so nothing is re-keyed and nothing drifts out of step. Most providers start with one or two and add the rest as their existing contracts end.
Integration Platform & Tools
Fits what you already run
Propsys360 connects to the housing, finance, field and compliance systems you already use, orchestrates the processes between them, and replaces the legacy platforms you want to leave behind.
- Microsoft and data
- Finance and payments
- Repairs and contractors
- Residents and compliance
Trusted housing technology for housing associations, councils and public-sector landlords
- 557KTenants supported
- 1.5M+Repairs managed
- £57M+Repairs processed p.a.
- 4.75MCustomer cases
- 500KArrears cases managed
- G-Cloud 15 Supplier
- Microsoft Solutions Partner
- Cyber Essentials Plus Certified
- Cyber Essentials Certified
- ISO 9001
- ISO 27001
- ISO 20000-1
- ISO 14001
The difference it makes
Source: Results reported by housing providers using Propsys360; illustrative where stated. Individual results vary.
What housing providers say
Named people at named organisations, in their own published words.
“We realised that we had a gap around the golden thread of data, in terms of the availability and accessibility of the data we held in seventeen different systems… That meant colleagues could immediately see all non-compliant properties.”
Jake Le Page Head of Building Safety Regulations Notting Hill Genesis
“Neo brought strong Dynamics 365 expertise, worked collaboratively with our internal teams and applied Microsoft best practice within a live operational environment… We would be pleased to recommend them as a Microsoft Dynamics 365 partner within the housing sector.”
Wayne Human Head of IT Change Sage Homes
“The successful deployment of this solution has significantly increased transparency and improved the operational efficiency of our contact centre, allowing us to deliver greater value to our customers.”
Philip Wragg Infrastructure Programme Manager
“The Neo Technology model allows us to scale our development capacity, accelerating our transformation programmes while future-proofing our business, while achieving substantial industry cost savings.”
Group CIO Notting Hill Genesis
Proof from housing providers
Frequently asked questions
Is our data in the UK?
Yes. Hosting is in UK Azure regions and data does not leave them.
Who owns the environment?
You do. It is provisioned inside your own tenancy, so there is no dependency on a vendor account and no lock-in at the infrastructure layer.
How is patching evidenced?
Patch status is reported, which matters because unpatched internet-facing software is the most common external security finding.
Do you test disaster recovery?
Yes, and we share the results. An untested plan is not a control.
Review your hosting
A short session with your IT team on how your housing workloads are hosted today.