Lintel360.ai
Ask your housing data anything — and see the query
Lintel360.ai is enterprise AI built specifically for housing providers — natural-language queries, proactive agents and one-click regulator outputs, running entirely inside your own Microsoft 365 and Azure tenant.
- Secondsnot weeks, to an answer
- PlainEnglish questions
- 100%of answers auditable
- Weeksto live, not months
- Yourdata stays in your tenancy
Six ways Lintel360.ai works for housing teams
Not a chatbot bolted onto a dashboard — AI built around the specific questions housing teams actually ask.
Natural-language queries
Ask anything in plain English — "which properties have an open damp case over 10 days old?" — and get a direct answer, no report builder required.
Proactive agents
Voids, arrears risk and expiring compliance certificates flagged before anyone has to go looking — alerts land in your inbox, not buried in a dashboard.
Regulator outputs
One-click packs for TSM, Awaab's Law and Consumer Standards — formatted for submission, not a raw data export you have to reshape yourself.
Privacy by design
Your data stays inside your own Azure tenant at all times — Lintel360.ai queries it in place rather than copying it into a separate AI platform.
Enterprise Copilot
Built inside the Microsoft 365 stack you already pay for and your team already uses — no new login, no separate tool to roll out.
Explainability built-in
Every answer shows the query behind it and is logged for audit — so you can check the working, not just trust the output.
How it works
From a plain-English question to an audited answer, in one flow.
Ask a question
Type or speak a question in plain English, inside the tools your team already uses — no separate login or interface to learn.
The query is built
Lintel360.ai turns the question into a query against your own housing data, inside your own environment.
Answer, with working shown
You get a direct answer and the query behind it — so the reasoning is visible, not a black box.
Logged for audit
Every question and answer is logged, so regulator-facing outputs come with a full, checkable trail.
What building this yourself would involve
It is a fair question, and some providers have started down that route. Here is what the two paths actually differ on, so the comparison is an informed one.
| Built in-house | Lintel360.ai |
|---|---|
| Every term defined by you, and maintained as definitions change. | Housing knowledge built in — tenure, voids, arrears, damp and hazard measures already defined the way the sector means them. |
| Not included — the reporting logic is yours to build. | Regulator-ready outputs — submission packs produced from live data. |
| The best part of a year to build, then ongoing maintenance. | Time to value — live in weeks. |
The difference is not the technology — it is the housing knowledge encoded in it, and the years of getting those definitions right. Both routes run inside your own environment, and your data stays yours either way.
Built to stay inside your compliance boundary
Lintel360.ai runs inside your own Microsoft 365 and Azure tenant — it queries your housing data in place rather than copying it out to a third-party AI platform. The same accreditations that cover the rest of Neo's platform, including ISO 27001, apply here too.
Every generated query and answer is logged, giving your team an auditable record for the outputs that end up in front of the regulator or the board.
- 30%Faster void turnaround — 28 days to under 20
- 10×Faster ad-hoc reporting — weeks to minutes
- 95%+Query accuracy, benchmarked nightly
- 0Tenant records leaving your Azure tenant
More of Lintel360.ai
Every capability answers questions against the same housing data, inside your own environment. They are parts of one product rather than modules to license separately.
Integration Platform & Tools
Fits what you already run
Propsys360 connects to the housing, finance, field and compliance systems you already use, orchestrates the processes between them, and replaces the legacy platforms you want to leave behind.
- Microsoft and data
- Finance and payments
- Repairs and contractors
- Residents and compliance
Trusted housing technology for housing associations, councils and public-sector landlords
- 557KTenants supported
- 1.5M+Repairs managed
- £57M+Repairs processed p.a.
- 4.75MCustomer cases
- 500KArrears cases managed
- G-Cloud 15 Supplier
- Microsoft Solutions Partner
- Cyber Essentials Plus Certified
- Cyber Essentials Certified
- ISO 9001
- ISO 27001
- ISO 20000-1
- ISO 14001
The difference it makes
Source: Results reported by housing providers using Propsys360; illustrative where stated. Individual results vary.
What housing providers say
Named people at named organisations, in their own published words.
“We realised that we had a gap around the golden thread of data, in terms of the availability and accessibility of the data we held in seventeen different systems… That meant colleagues could immediately see all non-compliant properties.”
Jake Le Page Head of Building Safety Regulations Notting Hill Genesis
“Neo brought strong Dynamics 365 expertise, worked collaboratively with our internal teams and applied Microsoft best practice within a live operational environment… We would be pleased to recommend them as a Microsoft Dynamics 365 partner within the housing sector.”
Wayne Human Head of IT Change Sage Homes
“The successful deployment of this solution has significantly increased transparency and improved the operational efficiency of our contact centre, allowing us to deliver greater value to our customers.”
Philip Wragg Infrastructure Programme Manager
“The Neo Technology model allows us to scale our development capacity, accelerating our transformation programmes while future-proofing our business, while achieving substantial industry cost savings.”
Group CIO Notting Hill Genesis
Proof from housing providers
Frequently asked questions
What can I actually ask it?
Questions about properties, tenancies, rent, repairs and compliance, in plain English — for example which properties have open damp cases past their deadline, or how arrears have moved in a scheme this quarter.
How do I know the answer is right?
Every answer shows the query behind it, so it can be checked and audited. Answers are traceable to the source records rather than being an unexplained figure.
Where does our data go?
Nowhere. It stays within your own tenancy, with role-based access enforced throughout, so a user only ever sees data they are already permitted to see.
Do we need a data warehouse project first?
No. Lintel360.ai reads the Propsys360 platform directly, with housing terms already defined the way the sector means them, so you are live in weeks rather than the best part of a year it takes to build the equivalent from scratch.
What are proactive agents?
They surface things before anyone asks — rising voids, arrears spikes, certificates approaching expiry — so the first you hear of a problem is not a report at the end of the month.
See Lintel360.ai answer a real question
Book a 30-minute demo and ask it something — with the generated query shown on screen.
See Lintel360.ai working
Thirty minutes, walked through by the people who deliver it. Bring your questions.