Propsys360 SaaS
Live in weeks, not years
A short scoping conversation, a managed data migration and a fixed implementation. No open-ended build and no multi-year rollout.
Why implementations overrun
Most housing system implementations overrun for two reasons: the configuration is designed from scratch, and the data turns out to be worse than anyone admitted.
SaaS removes the first by pre-configuring the platform. The second is handled by finding the problems during discovery rather than during cutover.
Parallel running is not optional
Running both systems until the migrated data has been checked against reports your team already trusts is the single control that prevents a bad go-live. It is included as standard.
- Weeksnot years
- Fixedscope, agreed up front
- Manageddata migration
- Namedproject contact
What it means
For the resident
The service does not go backwards while the system changes.
For your Project and IT teams
Live in weeks against an agreed scope, instead of a rollout that runs for years.
What actually happens between signing and going live
Discovery in days
Stock, tenures, data sources and integrations confirmed quickly, because the configuration decisions are already made.
Migration is ours to run
Our in-house team maps and reconciles your data rather than handing you a template to populate.
Parallel running before cutover
Both systems operate together so your team can check migrated data against reports they already trust.
A named contact throughout
One person accountable for the implementation, not a rotating cast of consultants.
What Propsys360 covers for onboarding
- Structured scoping and implementation plan
- Data migration from your existing system with reconciliation
- Configuration of your terminology, tenures and workflows
- Role setup and staff training
- Parallel running and validated cutover
- Handover to UK-based support
How it works
The path from first conversation to live running, and what happens at each step.
Discover
Confirm stock, data and integrations — days rather than months.
Migrate and validate
Data moved, reconciled and checked against your existing reports.
Go live
Cutover once validated, with support continuing from the same team.
Before and after: onboarding
Every system demonstrates well. What matters is the difference in an ordinary working week — the steps that disappear, the chasing that stops, and the questions your team can answer on the spot instead of promising to look into it.
| Today | With Propsys360 |
|---|---|
| Implementation begins with months of requirements workshops. | Configuration decisions are already made; discovery takes days. |
| Data problems surface at cutover. | Data problems surface at discovery, while there is still time to fix them. |
| The scope grows as the project runs. | The scope is agreed before it starts, and anything new is quoted rather than absorbed. |
What onboarding has to get right
Housing runs on specifics — statutory timescales, tenure types, the return that has to be filed next month. This is the detail that decides whether a system survives contact with your operation, and the reason a general-purpose platform usually cannot.
- Structured scoping and implementation plan
- Data migration with reconciliation
- Terminology, tenure and workflow configuration
- Role setup and staff training
- Parallel running before cutover
- Validated go-live
- Handover to UK-based support
- Post-go-live review
The rest of Propsys360 SaaS
Every part of Propsys360 SaaS works from the same property, occupancy and person record, so nothing is re-keyed and nothing drifts out of step. It is all included — there is nothing here to add on later.
Integration Platform & Tools
Fits what you already run
Propsys360 connects to the housing, finance, field and compliance systems you already use, orchestrates the processes between them, and replaces the legacy platforms you want to leave behind.
- Microsoft and data
- Finance and payments
- Repairs and contractors
- Residents and compliance
Trusted housing technology for housing associations, councils and public-sector landlords
- 557KTenants supported
- 1.5M+Repairs managed
- £57M+Repairs processed p.a.
- 4.75MCustomer cases
- 500KArrears cases managed
- G-Cloud 15 Supplier
- Microsoft Solutions Partner
- Cyber Essentials Plus Certified
- Cyber Essentials Certified
- ISO 9001
- ISO 27001
- ISO 20000-1
- ISO 14001
The difference it makes
Source: Results reported by housing providers using Propsys360; illustrative where stated. Individual results vary.
What housing providers say
Named people at named organisations, in their own published words.
“We realised that we had a gap around the golden thread of data, in terms of the availability and accessibility of the data we held in seventeen different systems… That meant colleagues could immediately see all non-compliant properties.”
Jake Le Page Head of Building Safety Regulations Notting Hill Genesis
“Neo brought strong Dynamics 365 expertise, worked collaboratively with our internal teams and applied Microsoft best practice within a live operational environment… We would be pleased to recommend them as a Microsoft Dynamics 365 partner within the housing sector.”
Wayne Human Head of IT Change Sage Homes
“The successful deployment of this solution has significantly increased transparency and improved the operational efficiency of our contact centre, allowing us to deliver greater value to our customers.”
Philip Wragg Infrastructure Programme Manager
“The Neo Technology model allows us to scale our development capacity, accelerating our transformation programmes while future-proofing our business, while achieving substantial industry cost savings.”
Group CIO Notting Hill Genesis
Proof from housing providers
Frequently asked questions
How long does it really take?
Weeks rather than years for a standard implementation. The variable is data quality in the system you are leaving, which discovery establishes early.
What do we need to provide?
Access to your current systems and people who understand your data. The technical work is ours; decisions about what your data means are yours.
Is the scope genuinely fixed?
Yes. The implementation is agreed against a defined scope before it starts. Where something genuinely new comes up mid-way, it is quoted separately rather than absorbed into an open-ended budget.
What if our data is a mess?
That is common and it surfaces at discovery rather than at go-live. Issues are reported so you can decide what to fix, migrate or retire.
Talk through a timeline
Tell us what you are running today and we will give you a realistic view of the work involved.