Propsys360 SaaS
Numbers you can stand behind
Standard reports across the whole portfolio, built from the records your team works in — so a figure can be traced back to the thing that produced it.
A number is only useful if you can say where it came from
The trail from figure to record
Reporting fails at the moment someone asks how a figure was arrived at. If the answer takes a week, the number stops being used for decisions and becomes something produced for a meeting. Reports built directly on operational records avoid that, because the trail from figure to record was never broken in the first place.
- Livefrom operational records
- Oneset of numbers
- Traceevery figure to source
- Exportwhen asked
What it means
For the resident
The decisions made about your home are based on information that is current.
For your Operations and finance
Reports run from live records, so a challenged number can be traced rather than defended.
Reporting that is a by-product, not an exercise
Built from the work
Reports read the same records officers and contractors update, so nothing is compiled specially and nothing drifts out of date.
One portfolio, one view
Every property, tenure and site in one place, rather than a report per system and a spreadsheet to add them up.
Traceable to source
Any figure drills through to the records behind it, which is what makes it defensible when it is challenged.
Ready to send
Exports in the formats people ask for, without a week of assembling them first.
What Propsys360 covers for SaaS reporting
- Portfolio, occupancy and void reporting
- Rent, arrears and collection performance
- Repairs volumes, completion times and first-time fix
- Safety and compliance status across the portfolio
- Case and complaint volumes and timescales
- Exports in the formats you are asked for
How it works
The path a case takes from the moment it arrives, and what happens automatically at each step.
Work
Officers, contractors and occupiers create records as they go.
Report
Standard reports read those records directly — nothing is compiled specially.
Explain
Any figure drills through to the records that produced it.
Before and after: SaaS reporting
Every system demonstrates well. What matters is the difference in an ordinary working week — the steps that disappear, the chasing that stops, and the questions your team can answer on the spot instead of promising to look into it.
| Today | With Propsys360 |
|---|---|
| Reporting is a monthly exercise in assembling spreadsheets. | Reports read the live records, so they are current when run. |
| A challenged figure takes days to explain. | Every figure drills through to the records behind it. |
| Each system reports on its own part. | One view across the whole portfolio. |
What reporting has to get right
Housing runs on specifics — statutory timescales, tenure types, the return that has to be filed next month. This is the detail that decides whether a system survives contact with your operation, and the reason a general-purpose platform usually cannot.
- Portfolio, occupancy and vacancy reporting
- Rent, arrears and collection performance
- Repairs volumes, completion and first-time fix
- Safety and compliance status
- Case and complaint timescales
- Drill-through from figure to record
- Exports in standard formats
- One view across every tenure and property type
The rest of Propsys360 SaaS
Every part of Propsys360 SaaS works from the same property, occupancy and person record, so nothing is re-keyed and nothing drifts out of step. It is all included — there is nothing here to add on later.
Integration Platform & Tools
Fits what you already run
Propsys360 connects to the housing, finance, field and compliance systems you already use, orchestrates the processes between them, and replaces the legacy platforms you want to leave behind.
- Microsoft and data
- Finance and payments
- Repairs and contractors
- Residents and compliance
Trusted housing technology for housing associations, councils and public-sector landlords
- 557KTenants supported
- 1.5M+Repairs managed
- £57M+Repairs processed p.a.
- 4.75MCustomer cases
- 500KArrears cases managed
- G-Cloud 15 Supplier
- Microsoft Solutions Partner
- Cyber Essentials Plus Certified
- Cyber Essentials Certified
- ISO 9001
- ISO 27001
- ISO 20000-1
- ISO 14001
The difference it makes
Source: Results reported by housing providers using Propsys360; illustrative where stated. Individual results vary.
What housing providers say
Named people at named organisations, in their own published words.
“We realised that we had a gap around the golden thread of data, in terms of the availability and accessibility of the data we held in seventeen different systems… That meant colleagues could immediately see all non-compliant properties.”
Jake Le Page Head of Building Safety Regulations Notting Hill Genesis
“Neo brought strong Dynamics 365 expertise, worked collaboratively with our internal teams and applied Microsoft best practice within a live operational environment… We would be pleased to recommend them as a Microsoft Dynamics 365 partner within the housing sector.”
Wayne Human Head of IT Change Sage Homes
“The successful deployment of this solution has significantly increased transparency and improved the operational efficiency of our contact centre, allowing us to deliver greater value to our customers.”
Philip Wragg Infrastructure Programme Manager
“The Neo Technology model allows us to scale our development capacity, accelerating our transformation programmes while future-proofing our business, while achieving substantial industry cost savings.”
Group CIO Notting Hill Genesis
Proof from housing providers
Frequently asked questions
Are the reports fixed?
The standard set is configured and ready. Where you need something specific, it is built against the same data rather than a separate extract.
Can we export to our own tools?
Yes. Data exports in standard formats for a finance system, a board pack or your own analysis.
How current is it?
It reads live operational records, so a report reflects the position when it is run rather than an overnight copy.
Does it cover a mixed portfolio?
Yes. Reporting works across tenures and property types, because the underlying record is a unit and an occupancy.
See the reporting
A walkthrough of the standard reports and how a figure traces back to its records.