Solution
Housing data and reporting people actually trust
One set of numbers, drawn from the systems officers work in, so board papers and regulator returns stop disagreeing with each other.
- 1version of the truth
- 100%drill-through to source
- Power BIand your own tools
- HACTstandard aligned
One version of the truth, evidenced
Numbers that reconcile
Board packs, regulator returns and operational dashboards read the same records, so they cannot disagree.
Drill from figure to record
Any reported number opens to the underlying cases, so a challenged figure is answered rather than defended.
Standards-based
HACT UK Housing Data Standard support means data is structured for exchange rather than locked in proprietary shapes.
Works with your BI
Power BI and other tools connect directly, so analysts are not waiting on extracts from a supplier.
What Propsys360 covers for housing reporting
- Single operational data model across modules
- Board and committee reporting packs
- Regulator submissions and statutory returns
- Tenant Satisfaction Measures
- Power BI and external BI tool connectivity
- HACT UK Housing Data Standard alignment
- Self-service dashboards for service managers
- Drill-through from figure to source record
- Scheduled distribution and alerting
- Data quality monitoring and exception reporting
How it works
The path from first conversation to live running, and what happens at each step.
Agree the definitions
Most reporting disputes are definition disputes. Measures are defined once and applied consistently everywhere.
Draw from operations
Reports read live operational records rather than a separately maintained reporting copy.
Distribute appropriately
Boards, managers and regulators each get their view, from the same underlying numbers.
Monitor quality
Data quality exceptions surface continuously so problems are fixed at source rather than at reporting time.
Before and after: housing reporting
Every system demonstrates well. What matters is the difference in an ordinary working week — the steps that disappear, the chasing that stops, and the questions your team can answer on the spot instead of promising to look into it.
| Today | With Propsys360 |
|---|---|
| Every team reports a different number. | One platform, so the figures agree at source. |
| Reporting requests queue behind the reporting team. | People ask their own questions in plain English. |
| Board packs are assembled by hand. | Board packs generate from the same data the operation runs on. |
What joined-up reporting has to get right
Housing runs on specifics — statutory timescales, tenure types, the return that has to be filed next month. This is the detail that decides whether a system survives contact with your operation, and the reason a general-purpose platform usually cannot.
- Cross-module reporting from one record
- TSM, NROSH+ and HouseMark outputs
- Board and committee packs from live data
- Operational dashboards by team and patch
- Drill-through from any figure to source
- Power BI and Microsoft Fabric feeds
- Predictive insight on arrears, voids and compliance
- Data quality monitoring and exception reporting
More of the platform
Each part of Propsys360 works from the same tenancy, property and person record, so nothing is re-keyed and nothing drifts out of step. Most providers start with one or two and add the rest as their existing contracts end.
Integration Platform & Tools
Fits what you already run
Propsys360 connects to the housing, finance, field and compliance systems you already use, orchestrates the processes between them, and replaces the legacy platforms you want to leave behind.
- Microsoft and data
- Finance and payments
- Repairs and contractors
- Residents and compliance
Trusted housing technology for housing associations, councils and public-sector landlords
- 557KTenants supported
- 1.5M+Repairs managed
- £57M+Repairs processed p.a.
- 4.75MCustomer cases
- 500KArrears cases managed
- G-Cloud 15 Supplier
- Microsoft Solutions Partner
- Cyber Essentials Plus Certified
- Cyber Essentials Certified
- ISO 9001
- ISO 27001
- ISO 20000-1
- ISO 14001
The difference it makes
Source: Results reported by housing providers using Propsys360; illustrative where stated. Individual results vary.
What housing providers say
Named people at named organisations, in their own published words.
“We realised that we had a gap around the golden thread of data, in terms of the availability and accessibility of the data we held in seventeen different systems… That meant colleagues could immediately see all non-compliant properties.”
Jake Le Page Head of Building Safety Regulations Notting Hill Genesis
“Neo brought strong Dynamics 365 expertise, worked collaboratively with our internal teams and applied Microsoft best practice within a live operational environment… We would be pleased to recommend them as a Microsoft Dynamics 365 partner within the housing sector.”
Wayne Human Head of IT Change Sage Homes
“The successful deployment of this solution has significantly increased transparency and improved the operational efficiency of our contact centre, allowing us to deliver greater value to our customers.”
Philip Wragg Infrastructure Programme Manager
“The Neo Technology model allows us to scale our development capacity, accelerating our transformation programmes while future-proofing our business, while achieving substantial industry cost savings.”
Group CIO Notting Hill Genesis
Proof from housing providers
Frequently asked questions
Can our analysts use their own tools?
Yes. Power BI and other BI tools connect directly. You are not dependent on us to produce a report.
Why do our current reports disagree?
Almost always because different systems hold different copies with different definitions. A single operational data model removes the cause rather than reconciling the symptom.
Do you support HACT?
The platform aligns to the HACT UK Housing Data Standard for data exchange. Confirm specific standard versions with us during scoping.
Can we drill into a number?
Yes. Every reported figure drills through to the underlying records, which is what makes a figure defensible under challenge.
See reporting that reconciles
Thirty minutes showing a board pack, a regulator return and an operational dashboard drawing on the same records.