Lintel360.ai capability
Your data never leaves your tenancy
Lintel360.ai is deployed inside your own Microsoft environment. Resident data stays under your control, your policies and your security posture.
Why deployment location is the whole question
Capability isn't the difficulty — control is
For a housing provider, the difficulty with AI is rarely capability. It is that answering a question about residents means processing personal data, and most tools require that data to leave your control to do it. Deploying inside your own tenancy removes that trade-off — the data stays where your policies already apply.
What to ask any AI vendor
Where is the data processed, is it used for training, can access be restricted per role, and is every query logged? Those four questions separate tools you can put in front of a regulator from tools you cannot.
- Yourtenancy, not ours
- UKdata residency
- Rolebased access
- Fullaudit logging
What it means
For the resident
Your information stays with your landlord. It is not sent to a third party to be processed.
For your IT and Information Governance
Data never leaves your Azure tenant, and the model sees the schema rather than resident records.
Answers to the questions your DPO will ask first
It runs where your data already lives
The platform is deployed into your Microsoft environment rather than a vendor cloud, so resident data does not cross an organisational boundary to be queried.
Your data is not training data
Resident records are never used to train models. Your operational data answers your questions and does nothing else.
Access follows your rules
Role-based permissions mean a query cannot return records the person asking is not entitled to see. Sensitive cases stay restricted.
Everything is logged
Every question, every answer, every export — recorded, so an access review is a report rather than an investigation.
What Lintel360.ai covers for data privacy
- Deployment inside your own Microsoft tenancy
- UK data residency
- Resident data excluded from model training
- Role-based access control aligned to your existing groups
- Full query and export audit logging
- DPIA support during implementation
How it works
The path a case takes from the moment it arrives, and what happens automatically at each step.
Deploy
Installed into your environment, under your existing security controls and identity provider.
Restrict
Access mapped to the roles and groups you already maintain, not a separate permission model.
Evidence
Access and query logs available for review, audit or a subject access request.
Before and after: data privacy
Every system demonstrates well. What matters is the difference in an ordinary working week — the steps that disappear, the chasing that stops, and the questions your team can answer on the spot instead of promising to look into it.
| Today | With Propsys360 |
|---|---|
| Answering a data question means moving resident data to a vendor. | Resident data is queried inside your own environment. |
| AI tooling sits outside your security policies. | Lintel360.ai runs under the identity and access rules you already operate. |
| Nobody can evidence who asked what. | Every question, answer and export is logged. |
What data assurance has to get right
Housing runs on specifics — statutory timescales, tenure types, the return that has to be filed next month. This is the detail that decides whether a system survives contact with your operation, and the reason a general-purpose platform usually cannot.
- Deployment inside your own Microsoft tenancy
- UK data residency
- Resident data excluded from model training
- Role-based access aligned to your existing groups
- Restricted access for safeguarding and domestic abuse
- Full query and export audit logging
- DPIA support during implementation
- Evidence for access review and subject access requests
More of Lintel360.ai
Every capability answers questions against the same housing data, inside your own environment. They are parts of one product rather than modules to license separately.
Integration Platform & Tools
Fits what you already run
Propsys360 connects to the housing, finance, field and compliance systems you already use, orchestrates the processes between them, and replaces the legacy platforms you want to leave behind.
- Microsoft and data
- Finance and payments
- Repairs and contractors
- Residents and compliance
Trusted housing technology for housing associations, councils and public-sector landlords
- 557KTenants supported
- 1.5M+Repairs managed
- £57M+Repairs processed p.a.
- 4.75MCustomer cases
- 500KArrears cases managed
- G-Cloud 15 Supplier
- Microsoft Solutions Partner
- Cyber Essentials Plus Certified
- Cyber Essentials Certified
- ISO 9001
- ISO 27001
- ISO 20000-1
- ISO 14001
The difference it makes
Source: Results reported by housing providers using Propsys360; illustrative where stated. Individual results vary.
What housing providers say
Named people at named organisations, in their own published words.
“We realised that we had a gap around the golden thread of data, in terms of the availability and accessibility of the data we held in seventeen different systems… That meant colleagues could immediately see all non-compliant properties.”
Jake Le Page Head of Building Safety Regulations Notting Hill Genesis
“Neo brought strong Dynamics 365 expertise, worked collaboratively with our internal teams and applied Microsoft best practice within a live operational environment… We would be pleased to recommend them as a Microsoft Dynamics 365 partner within the housing sector.”
Wayne Human Head of IT Change Sage Homes
“The successful deployment of this solution has significantly increased transparency and improved the operational efficiency of our contact centre, allowing us to deliver greater value to our customers.”
Philip Wragg Infrastructure Programme Manager
“The Neo Technology model allows us to scale our development capacity, accelerating our transformation programmes while future-proofing our business, while achieving substantial industry cost savings.”
Group CIO Notting Hill Genesis
Proof from housing providers
Frequently asked questions
Where is our data processed?
Inside your own Microsoft tenancy, in the UK. It is not copied to a vendor environment to be queried.
Is resident data used to train the model?
No. Your operational data is used to answer your questions and for nothing else.
Can we restrict sensitive cases?
Yes. Safeguarding and domestic abuse records respect the same access restrictions as elsewhere in the platform — a query cannot surface what the user could not otherwise open.
Will you support a DPIA?
Yes, and we expect to be asked. We provide the processing detail your data protection team needs rather than a marketing summary.
Talk it through with your DPO
We are happy to join a call with your data protection and security teams before any commercial conversation.