Integrations
Resident communication and compliance integrations
Texts, emails, letters, inspections and possession claims connect to the same record, so residents hear from you on time and every safety action is evidenced.
Systems in this group
Every message and every inspection outcome is logged against the tenancy, the property and the person it relates to.
Twilio
Text messages for appointments, reminders and updates go to residents from the case your team is working on.
SendGrid
Emails to residents are sent and logged from Propsys360, so the full conversation sits on the record.
DCP Clarity Mail
Letters are produced from the same record and sent through DCP, for residents who prefer post.
Sava
Survey and inspection outcomes come into Propsys360, where they can trigger follow up work, an SLA or escalation automatically.
PCOL (Possession Claims Online)
Possession claim details are drawn from the tenancy and arrears history already in Propsys360, ready for Possession Claims Online.
What it means for your team
Residents hear from you on time
Messages go out from the record as things happen, in the channel each resident prefers.
Evidence in one place
Every inspection, message and action sits on one timeline, ready for audit or the Ombudsman.
Deadlines tracked
An inspection outcome can start the clock on follow up work, so nothing waits on a spreadsheet.
Read next
Customer portal
Self service for residents, on the same record your team uses.
Compliance
Building safety and compliance with a complete evidence trail.
Income management
Rent collection and arrears support, through to possession.
Talk through your estate
Tell us what you use today and we will be straight about what integrates, what migrates, and what needs validating first.