Neo Technology Selected by Inclusion Group to Deliver Next-Generation Housing Technology
Neo Technology is proud to announce that we have been selected by Inclusion Group to deliver a next-generation housing technology solution powered by our Propsys360 platform.
Neo Technology Selected by Inclusion Group to Deliver Next-Generation Housing Technology
Neo Technology is proud to announce that we have been selected by Inclusion Group to deliver a next-generation housing technology solution powered by our Propsys360 platform.
This strategic partnership will introduce a fully integrated repairs ecosystem, including customer, employee and contractor portals, creating a seamless and intuitive experience for residents, colleagues and supply-chain partners.
The solution has been designed to strengthen governance, compliance and operational efficiency across the entire repairs lifecycle — from first contact through to job completion and financial reconciliation — ensuring transparency, control and a single source of truth throughout.
Through Propsys360, Inclusion Group will benefit from:
- Advanced data analysis and structured data cleansing
- Intelligent repair diagnosis and automated routing configuration
- End-to-end repairs management workflows
- Finance integration including purchase order raising and job completion controls
- Configurable staff, resident and contractor portals
- Omnichannel notifications and communication management
- Secure API integrations and document management
This transformation is about more than implementing new technology. It is about equipping Inclusion Group with the tools to deliver faster, smarter and more transparent services to residents, while providing teams and contractors with a truly connected, real-time operational platform.
We are excited to begin this partnership and look forward to supporting Inclusion Group in delivering safer homes, stronger compliance and exceptional service performance.
If you would like to learn more about how a unified housing management platform can transform performance and customer experience across housing and property services, please contact our team to arrange a demonstration.
What housing providers say
Named people at named organisations, in their own published words.
“We realised that we had a gap around the golden thread of data, in terms of the availability and accessibility of the data we held in seventeen different systems… That meant colleagues could immediately see all non-compliant properties.”
Jake Le Page Head of Building Safety Regulations Notting Hill Genesis
“Neo brought strong Dynamics 365 expertise, worked collaboratively with our internal teams and applied Microsoft best practice within a live operational environment… We would be pleased to recommend them as a Microsoft Dynamics 365 partner within the housing sector.”
Wayne Human Head of IT Change Sage Homes
“The successful deployment of this solution has significantly increased transparency and improved the operational efficiency of our contact centre, allowing us to deliver greater value to our customers.”
Philip Wragg Infrastructure Programme Manager
“The Neo Technology model allows us to scale our development capacity, accelerating our transformation programmes while future-proofing our business, while achieving substantial industry cost savings.”
Group CIO Notting Hill Genesis
Related proof
See how this works in practice
Thirty minutes, walked through by the people who deliver it. Bring your questions.