Start with the resident, not the software
Whatever the size of the organisation, the test is the same: can a colleague see the whole situation, and does anyone own what happens next?
Our approach
Consultancy, software delivery and migration, done by the same team that supports what it builds — so recommendations are shaped by what can actually be implemented and run.
Understand
We start with your operating model, not a product demo — mapping how services actually operate, where the friction is, and what a realistic outcome looks like before any configuration begins.
Design
Usability is measured by whether residents and colleagues can complete a transaction without help, not by how a screen looks in a pitch. Every design decision is tested against that.
Build
Our engineers work to an agile, iterative process, integrating the systems you keep with the platform you're moving to, so nothing has to be re-keyed and nothing drifts out of step.
Deploy
We migrate from on-premise servers to Microsoft Azure, Dynamics 365 and SharePoint, phased to protect resident-facing services throughout, with automation handling the routine parts of deployment.
More of the platform
Each part of Propsys360 works from the same tenancy, property and person record, so nothing is re-keyed and nothing drifts out of step. Most providers start with one or two and add the rest as their existing contracts end.
Integration Platform & Tools
Fits what you already run
Propsys360 connects to the housing, finance, field and compliance systems you already use, orchestrates the processes between them, and replaces the legacy platforms you want to leave behind.
- Microsoft and data
- Finance and payments
- Repairs and contractors
- Residents and compliance
Trusted housing technology for housing associations, councils and public-sector landlords
- 557KTenants supported
- 1.5M+Repairs managed
- £57M+Repairs processed p.a.
- 4.75MCustomer cases
- 500KArrears cases managed
- G-Cloud 15 Supplier
- Microsoft Solutions Partner
- Cyber Essentials Plus Certified
- Cyber Essentials Certified
- ISO 9001
- ISO 27001
- ISO 20000-1
- ISO 14001
The difference it makes
Source: Results reported by housing providers using Propsys360; illustrative where stated. Individual results vary.
What housing providers say
Named people at named organisations, in their own published words.
“We realised that we had a gap around the golden thread of data, in terms of the availability and accessibility of the data we held in seventeen different systems… That meant colleagues could immediately see all non-compliant properties.”
Jake Le Page Head of Building Safety Regulations Notting Hill Genesis
“Neo brought strong Dynamics 365 expertise, worked collaboratively with our internal teams and applied Microsoft best practice within a live operational environment… We would be pleased to recommend them as a Microsoft Dynamics 365 partner within the housing sector.”
Wayne Human Head of IT Change Sage Homes
“The successful deployment of this solution has significantly increased transparency and improved the operational efficiency of our contact centre, allowing us to deliver greater value to our customers.”
Philip Wragg Infrastructure Programme Manager
“The Neo Technology model allows us to scale our development capacity, accelerating our transformation programmes while future-proofing our business, while achieving substantial industry cost savings.”
Group CIO Notting Hill Genesis
Proof from housing providers
See Solutions working
Thirty minutes, walked through by the people who deliver it. Bring your questions.